Our FAQ section answers the most common questions about the Oslo Card. If you don't find the answer to you question, please contact our support team.
Find the answer to your questions here.
Please note: Our customer service team is currently handling a large volume of requests and response times may be impacted.
Children's passes are for visitors between 6 and 15 years. Guests above the age of 16 need to purchase an adult pass. Children under 6 accompany an adult card holder for free.
When you get our smart online card on your phone, you can't actually lose it! If you accidently delete your online card, contact us and we will help you with a new one. However, we cannot replace or reimburse you for a lost physical card.
The Oslo Card includes one visit to each attraction, but you can join the included Hop on-Hop off Bus tour as many times as you like while your card is valid.
The guidebook is written in English.
The card is issued to one specific customer and can only be used by one person.
No need to make a reservation. Simply scan your card when you enter the attraction.
Most attractions are open throughout the entire year. Check the attraction page for opening hours.
See the regular entry price on the respective attraction page.
Opening hours and addresses can be found on each attraction page.
Please note that public transportation is not included in the Oslo Card. Tickets to the city’s tram and buses can conveniently be ordered online on ruter.no.
Yes, it has to be used at consecutive days.
Prices start at 595 NOK. Find all options on our Prices page.
The City Card is delivered to you by both e-mail and text message. In the confirmation mail you will find a link called "Mobile Ticket". The link opens a QR-code (your digital City Card). The same applies to the link provided in the text message. The City Card is ready to use on you phone straight away!
Getting an online pass is easy and saves you both time and money. You also can't ever lose it. Here you find all information on how it works.
Yes, it is safe to buy your Oslo Card online!
On the page Plan your trip you can see how much you can save with 1, 2 and 3 day card.
You can buy your card up to 12 months in advance. And you only activate it when you actually use it at an attraction for the first time.
You can cancel as regards to general online purchases, read more about our terms and conditions here. However, your Oslo Card is valid for 12 months after purchase and is only activated when you scan it - so there is plenty of time to use it if your visit to Oslo is postponed.
Mon-Fri: 9-16 (excluding public holidays)